OUR COMMITMENT TO YOU
Our team of experienced Strata plumbers cares for all your plumbing related problems. We strive to make your management role as easy as possible and our unparralleled experience in strata maintenance and strata repairs enables us to provide you with effective solutions and service delivery at the highest level.
We provide an after-hour emergency service for fast repairs of any urgent plumbing or drainage problem. Many of Sydney's strata companies utilise our after hours service because we are committed to providing the iron-clad, best and fastest service possible.
Strata Services Specialists
Our team of strata experienced staff combined with our unparalleled dedication to providing efficient, reliable service has led to our official certification as a Strata Services Specialist by Strata Community Australia, New South Wales' leading professional body for the strata and community title industry.
This prestigious certification is only awarded to strata service companies that:
- Demonstrate outstanding commitment to working within strata schemes, community schemes and title buildings.
- Have a sound and working knowledge of all rules, laws and legislation regarding strata, community and title buildings.
- Consistently undertake their duties in a professional and efficient way, making things easier and more convenient for all parties involved.
- Attend Strata Services Specialist courses and workshops in order to remain informed on current trends and industry developments.
Go to http://nsw.stratacommunity.org.au/ for more information on the certification.
Our plumbing services are comprehensive and cover:
- Hot Water Systems & Boilers
- Storage Tanks
- Blocked Drains
- Burst Pipes
- Water Leaks
- Backflow Prevention Valve Testing
- Gas Pipes and Equipment
- Stormwater Detention and Pump repairs & Programmed Maintenance
We always ensure we have the right equipment to help you. This includes:
- Water Jetting Equipment
- Electric Eels
- Pipe Inspection Cameras
- Pipe & Leak Tracing Equipment
- Pipe Relining Equipment
- Confined Spaces Safety Equipment
Our tradesmen are highly skilled with years of strata experience, are well presented and wear clearly visible uniforms, and we are passionate about serving the Strata Industry, being active members of the SCA (Strata Community Australia).
When you call Plumber To The Rescue you can guarantee:
- A fast response and a high level of service that will impress you from beginning to end.
- The professionalism of a leader in the Strata & Commercial industry with over 300 years combined plumbing industry experience.
- Our processes are tailored to better suit Commercial & Strata companies to give you streamlined, hassle-free service.
- Our Strata & Commercial Client Services Team are focussed on keeping you informed and satisfied every step of the way.
In an industry where reliability and good communication are paramount, Plumber to the Rescue stands out as the most dependable maintenance repairs and emergency repairs plumbers in Sydney. We are different from other Commercial and Strata Plumbers in Sydney because we:
- Contact occupants to arrange access.
- Liase with insurance to determine liability.
- Carry our repairs on the same day if needed.
- Clean up completely after work is completed.
- Keep you informed and communicate well at every stage throughout the job.
- Supply detailed invoices of the work carried out and a breakdown of costs.
- Offer an iron clad guaranteed 24 hour service, every day of the year, including public holidays, so we will be there when you need us most.
- Screen emergency calls for you and give advice to occupants to temporarily contain the problem, avoiding emergency call outs.
24/7 SERVICE GUARANTEED
We are the most trusted choice in 24 hour Sydney Plumbing. Your 24/7 Rescue Service includes:
- Our on call Technicians who are always ready to help 24 hours a day, even on public holidays.
- We screen calls for you to ensure they are genuine emergencies.
- If possible, we guide the caller to a solution over the phone, so that repairs can be done in normal working hours to save your client costs.
- We arrive fast to fix your problem.
You receive a detailed report early the next working day.
Workplace Health & Safety is not a job at Plumber to the Rescue - it’s part of our culture. Tradesmen are trained regularly in all aspects of safety to protect our clients, themselves, and the public. We are the proud winners of the MPA award for excellence in WH&S.
Please feel free to contact us for your copy of our WH&S manual and Insurance Compliance Certificates.
- SCA - Strata Community Australia - We are a Certified Strata Services Specialist
- MPA - Master Plumbers Association
FOR STRATA MANAGEMENT - USEFUL INFORMATION
The links below offer useful advice and guidance to regularly occuring problems. Simply click on the links to view them in PDF format.