Trusted For Over 30 Years
Letter Of Thanks – 8 Punch Street Mosman
“Plumber & Electrician To The Rescue attended for a number of water related issues, including supplying a drainage solution. During the torrential storms this drainage system proved its worth as flooding was entirely avoided through the entry foyer and ground floor unit areas.
The Owners Corporation highly recommend the services of Mr Washer Plumber & Electrician To The Rescue.”
Strata Republic Pty Ltd
Rohan was fantastic.
Jason attended our property on short notice and resolved our issue promptly including taking time to explain the issue and his recommended solution.
I'm very happy with the prompt, efficient service.
Rohan provided a wonderful service
On time, polite and quick.
Cameron was exceptional from start to finish. Extremely professional, knowledgeable and gave great advice. I highly recommend him. Thank you Cameron.
Reliable service, completed the work efficiently, communicated well with us and all costs clearly explained.
Fast and reliable service
Quick, Fixed Clean
Rohan provided excellent service. Was on time, polite, efficient & explained everything so it was clear to me what my options were regarding repairs & pricing. He also left no mess! Many thanks!
Very efficient service
Excellent customer service and work done in a very professional manner
Cameron is a terrific plumber - knows his stuff and never tries to upsell!
I am very pleased that Cameron's attention to hygiene took into consideration not only his safety but also mine and my property. When he finished the job he not only used disinfectant in the bathroom but also wherever he had touched including the front door.
Really nice friendly fellows
Cameron was very polite, knowledgeable and efficient. He explained the options and got the job done quickly. He took the time to do a safety check. Alex who I spoke to in the office was also very polite and helpful. The job was done within less than 24 hours of calling. Thank you!
Very professional and super friendly. This is not the first time we have used Plumber to the Rescue, and it certainly won't be the last.
Plumber was friendly, respectful of current COVID-19 situation and did the job quickly and efficiently.
Great service and very reasonable!
Rohan was excellent, unfortunately we had two previous unsatisfactory call outs with other plumbers, but he fixed the errors that were made and explained to me everything he was going to do prior to starting the works. I highly recommend using this company.
Very happy with everything and very professional service. Would use again and recommend, Thank you.
Rohan was efficient & on time. He found the problem and was able to fix it with little problem. Thanks Rohan.
Cameron was professional and understands the customer. He is skilled, intuitive and fair in his business dealings. His company are fortunate to have him as their employee.
Your plumbers are always sensible, approachable, thorough and professional.
Roman and his companion kept me up to date with the progress of the work.
It was a nice difference for the work required, options, and the exact work to be carried out to be explained and I felt confident he knew his work.
Always happy with the service provided by your company.
Rohan was most efficient, thorough and patient on this difficult plumbing job. His attention to detail was very much appreciated.
Peter was reassuring - the problem identified - need part from Fisher and Paykel - thank you
Thank you very much for the quick and efficient service.
Right from the first phone call to the completed job you provided a great service. I was surprised to get such quick response on Christmas Eve and Rohan was lovely to deal with. The membership option provides great discounts and as with previous jobs for both electricity and plumbing the technician always provided extra discounts.
Cameron was great and fixed our problem quickly and efficiently. We were previously told the repair would take 12 weeks, but Cameron fixed it within an hour. Would highly recommend.
Same day service to replace a dripping tap-brilliant!
Knowledgeable and friendly. Fixed a problem that has flummoxed previous plumbers. Jason knows my strata very well which is an added bonus.
So glad I joined up to this service. They rescued me yet again.
Rowan was fantastic! Patient, not pushy and provided options.
Jason and Nick were great to deal with and offered to check other plumbing in the house. All work was explained fully to me.
Rowan is terrific and we are getting him back to do some other work.
Arrived on time - had the parts to fix the problem-left the bathroom clean and tidy.
Cameron is a great plumber. Very nice and efficient and takes care to explain the situation and fix it.
Efficient and effective resolution of sewerage drainage problem.
Quick and efficient - solved the initial drainage problem but also alerted me to rusting hoses that were close to failing. Because of the professional way Jason explained the risk to me, I didn't even mind paying the extra amount necessary to fix the issue. Good work.
Cameron was terrific!
Rowan was professional, friendly and trustworthy.
The worker turned up on time, was very polite and the work carried out was very professional.
Rohan was able not only to diagnose and fix the problem, but also explained what he was doing along the way. Great stuff!
Very efficient service
Our experience of the plumbing services over the years has been excellent, and we appreciate the professionalism and fair prices.
Very friendly journeyman explained what he was doing and gave me all the options before proceeding.
Jason arrived when scheduled, quickly diagnosed the issue offering a solution without over-selling other products.
Jason was very efficient, explained clearly what he was planning to do and gave me a quote for this up front so I could make a decision. Very impressed with the service.
Rohan was great. Very patient and explanatory.
Fast and efficient service!
Good service with good explanation of options.
Problem are always fixed!
I have used Plumber and Electrician to the Rescue for many years, having always been completely satisfied with their work. The job is explained and executed promptly. Both tradesmen and office staff are always a delight to deal with.
Cameron patiently explained the problem and the options to resolve
Rohan was on time and courteous, fast, efficient and professional. Highly recommended!
Very happy with the service. Jason was fabulous to deal with and sorted out the problems with toilets and kitchen tap efficiently and quickly.
Great service and great solutions!
Extremely professional in every way and very understanding and helpful.
Efficient, clean, and good value. Great service all round.
Lachlan and Costa arrived in the allotted time and were very courteous and efficient.
Dear Mr Tim Cook, Kindly pass on my thanks to David and Jonathan who installed my new bathroom Reece Posh Vanity to perfection. The work was done without any fuss and the end result looks very nice indeed.
Rohan was great. I was very lucky he could come in the short time period my brother was home. He explained everything to me over the phone. I would recommend him and your team to anyone. Have been a customer for 21 years.
Jason was excellent as per usual. Very polite & efficient! Will definitely use your service again. Thank you!
Happy with the service and would use again if needed.
Very easy to deal with.
Really helpful plumber. Listened to me and was sensible and experienced. Great manner.
Very efficient and courteous.
I couldn’t be happier with the service and professionalism of the Plumbers to the Rescue staff, both the person on the telephone and the plumber who was sent.
Cameron was awesome. Thanks for being so quick!
Highly recommend. Jason Z located underground burst pipe within minutes. Written quote was provided, and repair was undertaken promptly and at a reasonable cost.
Cameron was very good and did the job successfully. He was a very nice guy.
Cameron was friendly, patient and explained everything thoroughly. I felt like he went above and beyond in his service and capability.
Phone operator was very friendly and professional and were very accommodating in arranging an appointment at a time that suited us.
Rohan remembered me even though it had been more than 12 months since he was here last. He gave me options without any pressure to take the most expensive but what was best for me. The service received from the first phone call through to leaving was helpful & courteous and they turned up when they said they would.
Very friendly and efficient staff.
He was lovely.
Very happy with the service - outstanding!
Very efficient in fixing plumbing issues and suggesting solutions to the problem we had re hand basin and taps. We avoided having to do a whole new installation and we are very happy with the job.
Great service again and keep up with the good work.
Jason and Nick were awesome great service and explained everything they were doing would highly recommend them to my friends and family.
Mine was a bit of an emergency, and Plumbers to the rescue came to my rescue. Professional and properly fixed with the urgency I needed.
I have no hesitation to come back for plumbing issues in future.
Efficient, knowledgeable and professional
Cam is a professional, who does a thorough job and deals well with clients.
Simple and efficient, cheers
Rohan is to be highly commended for his work in replacing our hot water system and pipework given the small area he had to work in. He was very professional in explaining my options pre replacement and explained what he was doing throughout the job. He treated the job as if he were at his own home. Much appreciated!!
Cameron was punctual, efficient and very pleasant. He was very understanding when it came to the pricing.
Very efficient - from booking to finished job
Plumber diagnosed the problem really quickly and gave us recommendations of preventative measures to avoid future issues.
Tradesman very courteous and efficient.
Cameron was very professional, efficient and helpful and offered some very useful advice that I will definitely use now and for future maintenance.
Rohan was exceptionally professional, friendly and fast. Very happy with the outcome. We will definitely be contacting him again for any other plumbing issues.
You guys are always really great. We also loved the Xmas card. Will without a doubt recommend your services.
Cameron listened to the problem before offering options and was considerate of the house – e.g. taking shoes off before entering. He worked quickly and cleaned up well after finishing. His proposed solutions were reasonable – he didn't try to offer inappropriate things that other plumbers have just to increase the price.
Having the Service Agreement has been a very worthwhile investment.
Rohan offered very clear explanations of the repairs needed and why. He completed the work within time specified. Overall a very good service which was friendly and courteous.
The tradesmen always arrive on time and the 7:00 am start works for me if I need to go to work. Rohan was able to do additional work for me that I hadn't originally asked for. He was courteous and got the job done quickly.
Excellent service, on time, courteous. Would definitely use this company/service again.
Punctual and reliable. Explained very well, procedure done speedily & with great efficiency. Satisfaction guaranteed.
Excellent pre-service information Friendly and helpful plumber.
Always get good service. Very efficient and know what they are doing
Thank you so much Guys, You both are fantastic and get the job done. Awesome and I would highly recommend Plumber to the Rescue. Have a great day Guys. Thank you so much
Excellent service Rohan was very polite, efficient and diagnosed the problem very quick and fixed it very well.
My toilet system broke down recently and it created a mess at home. I found plumber to the rescue online. The team is very friendly and helpful, their services are excellent. Cameron the plumber diagnosed the problem and fixed the problem very quickly. Thank you for your service and I'll recommend them to anyone in the area who needs their expertise.
Great reliable service as always
Rohan and Cameron were very efficient and professional.
As always, excellent service.
Cameron was a pleasure to deal with. He was very courteous; he diagnosed the issue well and provided a good solution. He really tried his best to minimize the cost, only resorting to extra materials if they were needed. He went above and beyond to help us, and he exceeded our expectations. We will definitely recommend Plumber to the Rescue, especially Cameron to others.
Great service and even used anti-bacterial wipes to clean up the job!! My wife was most impressed!!. Cameron did a fantastic job for a reasonable cost. Honest and reliable. I would certainly recommend Cameron and this service to others. Magnet now on the fridge for future plumbing issues. Seriously ... Five-star job!!!!!
Very happy with the service! :)
Cameron explained everything & looked at other plumbing areas, very precise & helpful
The most diligent and intelligent assistance married with damn hard sweat. Thank you.
Rohan was excellent. Very professional and did a great job.
The whole team was amazing from the lady who scheduled the appointment to the plumbers that came out. They were helpful, polite and professional.
Cameron did a terrific job it was a big job to do he clean up when he finished. I would hire him any day!
Rohan the plumber was very helpful professional and completed the job on time.
Simon and Cameron went above and beyond to complete a tricky request. They were super friendly and very professional. Would recommend to anyone.
Excellent service, great knowledge of best way to repair/replace things. Punctual and polite.
I have been using Plumber to the Rescue for a period in excess of 14 years, and have always been very satisfied with the courteous manner I have been treated by all the tradesmen during this period, as well as the efficient and effective way in which they have undertaken their work.
Cameron was extremely helpful and efficient trying to find where the water leak was coming from.
I was about to have six people staying at my house over the weekend and discovered that we had a choke somewhere along our sewer line. - not ideal and need it fixed quickly. I called Plumber to the Rescue after having a poor experience with another company. The other company couldn't even find the boundary point and, ended up charging me for the callout and blasting which didn't alleviate the problem. Cameron was sent out the next morning. No callout fee and quoted the job. He was extremely professional and kept me up to date with each step in the process he was completing. I'll definitely be keeping this number.
Prompt, courteous and professional. Highly recommend!
I have used this service several times. The plumbers are always on time and do a great job.
Very obligingly and helpful
Rohan was exceptional. He arrived when expected and called 25 mins beforehand to advise he was on his way. He knew his stuff: he fixed the problem quickly and fixed something else for me at the end. Rohan was so professional; he made no mess and was a pleasure to deal with. Will definitely use Plumber to the Rescue again! A+
Excellent service, on time, knowledgeable, efficient, professional. Great job in a short time and gave options.
Reece arrived well before the appointed time. After an inspection and discussing options he completed the agreed work very satisfactorily. Have accepted a quote for him to do other work this coming Friday.
Jason & the other fellow who turned up were very polite, efficient & got the job done. Very happy!
Nice bloke. Competent and clear.
Called before coming over, even arrived early. Always a clear explanation for stuff. Clear outline of work to be done first. Definitely recommend again.
Jason was very efficient and knowledgeable. I will be using your services in the future. Thank you
Jason was very prompt and efficient, did exactly as he explained, cleaned up and even took his boots off! Phone ladies were excellent to. Really impressed, thank you.
Lovely guy great efficient service
Always fantastic service, thank you!
They arrived earlier than the expected timeframe which was great & were very courteous & efficient doing the job. They also asked if I wanted other things checked whilst they were there & fixed two other issues I had, which was awesome. Both times I have used you have made me now confirm I will contact you any time needed in the future. Thank you very much.
I found Reece to be very professional with his advice and recommendations. A really friendly and helpful person.
Very efficient, skilled and provide thoughtful advises. Highly recommended.
The service I received was amazing from calling and making the booking to having Jason arrive at my door. I will recommend your services to all my friends and family.
Seamless from start to finish, although I would have liked to have an estimate of the job before Reece came out. Seems to me it’s a pretty standard job to replace a tap.
Jason and Nick were on time, very professional in checking, giving a quote and completed the problem satisfactorily.
Professional and courteous
Rohan went out of his way to do a good job - thank you
Very happy with the job now I have a toilet that flushed
Great service from Reece - identified main problem and then suggested fixing related problems to save money and problems in future. Great work.
Great work! Thank you Reece
Did the job and no issues.
Great service. Arrived on time, friendly and helpful. Thank you.
Friendly & efficient
Rohan was excellent at his job explaining all the costs involved & reassuring me that the replacement of my washing machine taps would be a long-term benefit. He was very tidy leaving no mess at all so I am very happy to recommend him for any bathroom plumbing job.
Mario was very professional and explained the situation to me very well.
Great service, professional!
Had an urgent call, Cameron came and sorted immediate problem, cleaned up area after fixing and left a quote to fix the problem permanently. Very happy.
Cameron was awesome - helpful explaining what needed to be done then did an effective job.
Excellent service. My plumber was prompt and courteous and very thorough. He offered me three options on the work, explained each one and respected my choice. I'll use this service again.
Professional, quick and helpful. And on time as well!
Cameron and Patrick did an excellent job here, to fix the water connection to our western section of garden. Thank you
Very good and efficient plumber
Cameron came punctually and he and his team did a great job. They were very caring and kept informing me what was happening. Many thanks
It noted I already had a comment, so was unable to update. Alex was awesome!!
Alex and Patrick did a great job on clearing my blocked drain. They came on time and were very pleasant. When I have to call on you again I would be delighted to have them again.
Super helpful service from one of the plumbers, Alex V. He came to fix a simple shower tap leak which ended up Alex hunting for a replacement shower tap set for me that took him a bit of over an hour. Very thankful that he was very accommodating to the shower tap requests.
I have written twice already. But nonetheless Alex was a most professional person who went out of his way the ensure that my needs were rectified with a most amenable approach. As previously stated I have no hesitation in recommending Alex and your service to anyone.
We have been using the services of Plumber to the Rescue for years, they are prompt and courteous and listen to what problems may be presented carefully. We had a flooding bathroom and Rohan attended the job he was prompt, skilled and did not take much time. I would not choose any other Plumbing company in Sydney; they are the best.
As we had no reliable, competent plumber my husband said he'd get around to fixing the leaks himself
An excellent job installing and plumbing in 3 vanities. Peter and Luke were great tradesmen who were clean, respectful of our home and genuinely wanting us to be happy with the finished job, which we were. A good experience from the first phone call to the completion of the work. Not the cheapest by any means but we received what we paid for.
Jason did a great job, very professional, friendly, neat and tidy work. A great asset to his employer and the public.
Rohan was great, did the work well and I was happy to have him in my home. I have used Plumber/Electrician to the Rescue in the past and will continue to do so when necessary.
Rohan did an excellent job in removing two existing shower heads & arms & installing two replacement fittings. He called me before arrival & was punctual to the arrangement.
Cameron was right on time, very professional, sorted out the problem in minutes and provided a solution, the job was fixed on the day, can’t recommend him or the service highly enough. Thanks
Mohammed came on time and did a good job -thanks
Mo the plumber, courtesy of Plumber to the Rescue, arrived, diagnosed the problem and set about rectifying the situation. At the outset I was advised of the extent of the problem and the cost of repair. The plumber was quick, courteous and competent. More than happy with the service.
Rohan provided excellent service in clearing a blocked external drain and was helpful and polite.
Rohan was on time, knew what to do and was courteous in his manner. Would definitely recommend to others.
Jason fixed my overflowing pipes quickly and professionally. He was spot on, on the cause too.
Jason did a very thorough and professional job. I was very happy with the overall experience.
Excellent service. First rate plumber who did the job quickly and efficiently.
Rohan, was very helpful and professional and provided me with the best practical solution for my broken washer issue. I would not hesitate to recommend him and will ask for him in the future.
Mo K told me all what the possible cause could be and how they could solve my sewer pipe problem. The work carried out was as explained and my problem was solved. Would thoroughly recommend Plumber To The Rescue for their prompt and their dedication to have satisfied customers.
Friendly helpful guy and service. Thank you so much
Alex did a good job
Rohan was precise and carried out my request without any hassles. He explained my problem and consulted someone in the office when needed. For first time user, I would recommend your company anytime.
Professional, timely and pleasant. Thank you.
Speedy, on-time and results orientated. We had great service from Cameron and our insinkerator is fully operational again. We would highly recommend Plumber to the Rescue!
Cameron was very helpful, did a good job, on time. Ever though he was sick at the time. Thanks
I just want to say what a pleasure it is to have Jason help fix my problems. He always comes on time, never leaves a mess and is always very polite and very easy to talk to. what a pleasure it is to have Jason help fix my problems. He always comes on time, never leaves a mess.
Rohan was terrific. Punctual, polite, fast and efficient. I would highly recommend Plumbers to the Rescue.
Very professional. Thanks!
Elliot from Plumber To The Rescue rang to say he was on the way and turned up exactly on time. He was friendly, polite, helpful and fast. The leaking basin was fixed and he gave me advice on what to do next. He left the work area near and clean. I will definitely get Plumber To The Rescue to do the next job.
Plumber to the rescue is very professional and systematic in their approach. No wasting time and job is done in quick time. I will certainly recommend to my friends.
Good service and lovely staff (plumbers). Cost was above average but certainly not unreasonable.
Wonderful service! The plumber who attended to my leaking kitchen pipe was very friendly and knowledgeable. He fixed the problem promptly, without hassle. Thank you!
Rohan, has done two jobs now, show attention to detail, done a great job, as well as giving helpful advice & information. This has been especially so, when dealing with an old unit. I will happily get Rohan, to work on more jobs and recommend to others.
Great Job Rohan. On time, professional, polite and respectful. Appreciate the help getting the job done.
Jason did an excellent job of fixing my gas leak. He replaced the old piping with new copper piping. The job was done very professionally, with minimum disruption.
These plumbers are great. I have used them a few times and they are always on time, courteous and fix my plumbing problems. I would highly recommend them to anyone.
Quite quick and easy. Elliot was very professional and did a great job. Pricing probably a little on the hefty side. But not a reflection on Elliot or his service. Would definitely recommend.
I got help within a few hours of ringing for an urgent plumbing problem. Cameron was efficient, organized, polite and articulate. I couldn't have been happier with the job done
Elliot responded to my plumbing problem within the hour. The service was prompt, efficient and cheerful.
Cameron was quick, clear and generous. He identified our problem quickly and was able to help with the solution.
Cameron did a very professional job with our shower plumbing and he cleaned up everything afterwards. He also fixed our problem with dishwasher. Would be delighted to recommend him to anyone with plumbing problems.
I am very happy with the service from Plumbers to the Rescue. Jason Z was able to quickly identify the plumbing issue and the job was completed quickly and efficiently.
The service was fabulous. They arrived on schedule and fixed the problem!!!
Cameron came very punctually, and he and his team did a great job. They also kept me in the picture as to what was happening. Many thanks
Elliot was punctual and checked our plumbing requirements. He was clear about what could be done and even gave us good suggestions about options to consider. Very helpful and courteous.
Awesome service. Really happy with the outcome would recommend to friends and family.
Mo was absolutely fantastic. He kept me informed at all times and worked tirelessly to get the job done. I will certainly be going back.
Finally! Plumbers who are on time, quote up front and do the job. Total professionals!
Impressed with the professional standards from phone reception to our plumber, Mo K. Small job on Christmas Eve which could have turned disastrous if left for 4 or 5 days over the public holidays was dealt with very efficiently by Mo. Love the upfront quotes, same day service, quick clean and professional plumbers, no job too big or too small. Have signed up!
Faced with a leaking down pipe, I called Jason, Luca and Elliot from Plumber to the Rescue. What a team! They called ahead, came on time, identified problems quickly and came up with solutions. Will put them on speed dial for sure.
Cameron came within the hour--Did a great job-very clean and tidy -a very pleasant guy who knew what he was doing. Highly recommended.
A very satisfying experience.
This is my second try at praising Rohan and his mate. They were on time, pleasant, knowledgeable, helpful and cleared up after them. I recommend them to anyone needing plumbing work. They did a wonderful job.
I would highly recommend Plumber to the Rescue. They were on time, friendly, fast and new their stuff.
Love your work guys. Tradies can be pains to deal with and unreliable. From the first time I called you guys I’ve been impressed with your casual professionalism. In all honesty the only reason I signed up for a membership was because of Ray D's sincere explanation of the way you guys work. It’s always greatly appreciated when your tradie remembers you and your chats from the last visit too.
Ray did a great job, nothing was too much trouble, happy & cheerful, gave my dogs a huge pat, and I'm happy to say, the toilet is still flushing!!!! Thank You, Anne.
All Round outstanding service!!
Ray was excellent. Asset to the company and a pleasure to deal with. Great price for everything.
I was really impressed with the speedy service. We had a plumber out straight away who not only dealt with the issue immediately but thoughtfully realised this was a strata issue. I was very happy with the result and would recommend them.
Ray was excellent: prompt, professional, helpful and highly skilled.
Rohan was excellent. Courteous, respectful and well-presented. He explained everything patiently and carried out the repairs efficiently and effectively. A very reliable team to call upon.
Cameron and Jason were excellent in their professionalism, explaining as they went the reasons for the work carried out in a non-aggressive way. Very good.
While the plumbers arrived hours before the appointment time, I was very happy with the work. both were friendly, efficient and knowledgeable. while I did find the cost a little more expensive than I anticipated, they did a quality job which I am extremely happy with. their work is highly recommended.
Jason and Cameron turned up promptly and we were immediately impressed by how polite and professional they were. As well as dealing with the problem we'd reported, they made an inspection of our apartment and logged some other problems, which was a great service. Cameron completed our repairs and was efficient, thorough and polite throughout. He also made no mess, which we appreciated! Great service - we will be recommending the business whenever we can.
Cameron did a very professional job and fixed our problem tap. This is the second time he has solved a plumbing problem for us successfully. Would thoroughly recommend him.
Ray went out of his way to accommodate me and fix the problems we had. Very happy with the service - thanks!
Ray was great. Very happy with the job.
Elliot and the whole team at 'Plumber to the Rescue' were professional, friendly & fast. I highly recommend their service.
Fantastic job. Was a little apprehensive at calling out a plumber after hearing and experiencing bad events before. With Ray from Plumber to the Rescue, the service experience was top notch from the time I called with my problem, to it being solved. Rates were quoted up front, so no shocks and Ray went the extra mile to get my blocked drain cleared including removing some objects that would have caused problems for year to come. Excellent job.
The whole experience was great from my first call to getting the job done. Well done Ray and the team.
Thank you for your punctuality professionalism and experience. The service was excellent. We are very happy to recommend you.
Cameron was very helpful and gave us very good advice thanks very much
Very pleased with the service
Cameron fixed our badly installed toilet. He was very punctual, efficient and pleasant. We'd recommend him and the team to anyone.
Elliot did an excellent job and what is more he was here well within the time specified - Thankyou.
Nice that he took his shoes off and kept my place clean
I called your office to indicate my appreciation of Elliot's attention to detail and good attitude - the bonus was prompt attention when I rang early this morning and the immediate response with a service call. I am delighted and impressed.
Elliot visited this morning and was Punctual, Friendly, Customer focussed, Provided practical solutions for my plumbing rectification work A genuine, friendly and obliging plumber. Most impressed.
Rohan. He was excellent. Very good service and advice by him and your company
Elliot was punctual, friendly, helpful and results oriented and provided a practical solution to my plumbing rectification work. Most impressed.
Hello PTTR Just wanted to give a compliment to Super Plumber Jason Zahra for the work he and his team did for me. I had a concealed leak and the fix was not easy. Jason and the team did a detailed assessment and clearly explained the job and pricing. He was very patient in answering all my questions over a few days, and always responsive to my calls. I obtained a second opinion and quote from another plumber but ended up going with PTTR because of Jason. It is good that PTTR is a one-stop shop with a tiler, so I didn't need to find a tiler to do the small tiling job that arose from the pipe work. The work was done well, and the team made an effort to clean up after themselves. True to his word, Jason ensured his team did a quality job, and the lifetime guarantee is reassuring.
The guys we're professional in every way, good experience overall.
A great outcome
This experience is virtually unheard of in this industry. Every part of it from Renee in the office to the efficiency of Cameron (the plumber) has left me with a bit of disbelief as to how good these guys are. Cameron was the total professional: prompt, dedicated, informative and (most importantly) honest. This was an example of the best in customer service. Many thanks.
Efficient, friendly service. The service plumber I had was very informative in explaining what the problem was with my hot water pressure and giving me options as to what he could do to help fixing it. Great allrounder service & value for money.
Cameron was very professional, and I would certainly recommend him to others and to complete any further work
So professional, have used them many times for both plumbing and electrical. Will continue to use, the service is just so much better than other businesses I've used.
Arrived on time, very professional, advised us of cheaper options, would recommend this company to anyone who has been through the "dodgy plumbers” scenario.
Great fast and friendly staff very happy
Cameron was courteous and very helpful. We appreciated his service. Thank you
Luca came to our property to install a new sink set. I must say, I was impressed with his work ethic and how he cleaned up afterwards. It feels like I have a brand-new kitchen!
Ray was excellent. He arrived about 2 hours after I called. He listened to me intently when I described the problem. He then looked deeper into it with torch and took photos so that I could see and understand what was wrong. He then educated me into knowing that I did not have to turn the mains water tap off which I had done to stop the flow of hot water about to go on my carpet, as there are two taps under the sink I could have turned off and then I would have had water in the kitchen to use which I did not know before. Having analysed the problem, he then priced it even showing me the book of prices. He then asked me to sign having agreed on price and went away to buy more hose and was back in 10 minutes. He cleared up after himself, then worked out the GST, I paid him and he gave me a receipt. I then told him that I felt more educated about plumbing, knew what to do in the future and had learnt to trust him by the way he handled it with complete transparency. I will definitely call again and ask for Ray next time.
Rohan was on time he explained the options we had he did a first-class job and cleaned up, so it looked as if he was never there he is a great asset to have on your team
The service was great. a bit expensive I would say but nevertheless I am happy with the service. I took the membership to ensure I get a bit discounted prices in future. I trust that the priority service that comes with it will overrule the issue on price for me.
I would highly recommend this company professional on time and nice people to deal with Rohan well done!
Thanks to Jason for sorting out the Sewer Blockage. Arrived within the appointment time and completed inside hour quoted, additional issues found and treated at the same time.
Plumber To The Rescue was great to deal with and Rohan gave some great service and fixed lots of things for me
After hearing a couple of real horror stories about flooding toilets, I gave these guys a call, I’m glad I did, the tradie walked me through the process really well and worked neat and fast. if you go to their website they usually have a promotion or two you can take advantage of, so the price for me was really good at the end, didn’t have to pay as much as I thought. I say give them a go!
I appreciated the excellent and honest service.
Angela dispatched Ray the plumber for us in good time and was very professional. Ray was great. I explained that the press button etc on top of our cistern was broken and that a plumber from another firm had told us that the problem could only be fixed by ripping out and replacing the whole toilet suite, cistern and bowl, at a cost of $1, 000!! For the cost of just the service fee, Ray had a look and asked if we still had the old press button mechanism. Fortunately, we did and he was able to put it back in place and get it to work again. Four weeks on now and it has not missed a beat, or a 'press'. Ray also fixed a washer on our kitchen tap. He was a great help to us, very pleasant and we thank him very much. Karen and Mick from Marrickville.
I loved these guys This hot water cylinder was such a hard one to install & they worked tirelessly to get it in Others would have baulked at putting it in I'm sure. So thank you so much for getting it done.
Ray was extremely professional in the way he attended to my plumbing problem. He was super friendly and explained in simple terms how he was going to diagnose and fix the issue. I will definitely use his services again.
The plumber you provided was prompt and professional. Very satisfied and appreciated the cleanup.
Very impressed, the technician even took his boots off without being asked - I have cream carpets, so this was a relief.
This was a difficult job due to the old fittings etc. I felt that the original plumbers were out of their depth, but the work was quickly rectified by your plumber.
Thank you so much for organizing your plumber for me so quickly. I’m glad to have my shower back.
I am so happy with your plumber, he was terrific dealing with the sewer blockages we have had.
<>Work by your plumber, Rohan, on our emergency sewer problem was professional and helpful – Thank you.
A big thank you to your plumber, Jason, for the excellent job on my bathroom renovation. I am so happy with the job and service.
I am really happy with your professionalism, standard of service and workmanship. It was outstanding. Next time I need a plumber I will definitely be giving you a call.
Your plumber Michael was on time, cleaned up well after his job and is very well mannered.
Gavin, your plumber, did a first class job under difficult circumstances. Well done!
We are very pleased with your plumbers Tom and David and the repair they did to the sewer pipe inside a kitchen cupboard. It was a very difficult job to do. We were impressed with their promptness and professionalism.
Please thank your plumber for the excellent job he did, he was so nice, and cleaned up thoroughly before leaving.
I am very impressed with your plumbers, they are very professional and clearly experienced at tracing and fixing water leaks that stump other plumbers.
★★★★★ Peter, Building Manager
Joe’s idea of putting the gutter in to prevent leaking to the car park area is brilliant and working very well. I am also very impressed with Sam and Peter’s work as well as Joe’s idea.
★★★★★ Don, Strata Manager
I am so impressed with your plumber; he did a great job. I want Plumber to the Rescue plumbers to do our plumbing in future.
★★★★★ David, Building Manager
Your plumber was very helpful and clean and tidy and I am more than impressed.
New gutter and drainage you installed is works perfectly.
★★★★★ Richard, Treasurer
Thank you to both Sam and Sally for how they dealt with my emergency plumbing problem. I was extremely impressed with Sam’s workmanship and ability to work out problems. Also thanks to Sally for her assistance in a panicky situation.
Your emergency service was great on the 4am job to track down the water leak into the electrical board that was the cause of the power failure.
★★★★★ Bill, Caretaker
Thank you and your staff for finding the leak which was damaging my flat. Every single plumber in Sydney, and other specialists, tried over a period of two years to find the leak and fix the problem. Nobody was successful except your technicians. I commend you for the job well done. Your people are top class. I send them my best wishes and thank them for accomplishing an almost impossible task
I am very impressed with your plumber’s professional service and would recommend Plumber to the Rescue to anyone in the future because of his energetic manner and enthusiasm.
I am very happy with your kitchen plumbing job. You were the only good tradesmen I have dealt with well done!